September 17–19, 2019, Denver, Colorado

You are invited to attend the Dematic Sprocket User's Conference, Facilitate 2019! Connect with fellow Dematic Sprocket users to share industry best practices, participate in hands-on training, view product demonstrations and learn more about the latest and greatest features to maximize system productivity and efficiency.

Network With Peers
Enjoy industry specific breakout sessions and group discussions to learn more about other Dematic Sprocket Users in your industry.
Training & Education
Obtain additional training in the Dematic Sprocket application as well as learn new techniques to employ best practices in your operations.
Compelling Content
Featuring guest speakers, Dematic Sprocket experts, and a customer panel, Facilitate! Will deliver valuable knowledge to all participants.
Have Fun!
We love to work hard and play hard. Enjoy dinner, happy hour refreshments, socializing, and a Rockies baseball game.


Embassy Suites Denver Downtown

1420 Stout St, Denver CO 80202
TEL: 303-592-1000

Reservation link
Call the Hilton Reservations number at 1 (800) 774-1500 with the group code "DEM"

Suggested uber/taxi to hotel as there isn't an attached parking lot. Alternative parking available nearby or valet.

Early Bird Registration - 20% off (Extended through August 30)

3 day - $796 ($995 After Aug 30)
2 Day - $636 ($795 After Aug 30)


Monday, September 16th

6:00 - 8:00pm
Meet & Greet

Tuesday, September 17th

8:30 - 8:45am
Conference Check-in

8:45 - 9:15am
Conference Welcome

Brett Webster - Director, Dematic Sprocket

9:15 - 10:15am
New Sprocket features
In this session, we'll showcase the new Sprocket features and enhancements introduced this year. Many of the features introduced in this session will be expanded upon in following sessions to help you get hands on experience so you can take advantage of these great new innovations.

Tom Mullins - Account Rep, Dematic Sprocket

10:15 - 10:30am

10:30 - 11:15am
Presentation: Lockout Tagout and Checklists
Failure to control hazardous energy accounts for nearly 10% of the serious accidents in many industries. Proper lockout/tagout (LOTO) practices and procedures safeguard workers from hazardous energy releases. This presentation will provide insight on how to leverage Sprocket's new LOTO and Checklists functionality to outline action, procedures, and accountability for addressing and controlling hazardous energy during servicing and maintenance of machines and equipment.

Jaron West - Account Rep, Dematic Sprocket

11:15 - 12:00pm
Presentation: Inspections Enhancement
Is your system allowing you to ask the right questions at the right times? Sprocket now provides the ability to base dispatch action questions on previously answered questions or other criteria. See how some customers are using Sprocket to ask for information from their users only when necessary while not inundating the user with too many questions. Examples include: ask for the number of hours on a forklift only when there is hours being tracked, ask for warranty or SDS information on parts only when it is required.

Mike Jones - Consultant, Dematic Sprocket

12:00 - 1:00pm
Lunch Break

1:00 - 2:00pm
Presentation: Asset Criticality and Risk Management with Sprocket
The concept of risk is an important part of an asset management program and part of the new ISO 55000 standard. Each asset in Sprocket can be assigned a Risk Score or Risk Priority Number (RPN) that is calculated by analyzing the risk associated with potential problems identified during an analysis. This presentation will review the steps to configure Sprocket CMMS to support an asset criticality scoring system. It will also present how to use this data to better plan and schedule work and implement a Preventive Maintenance Optimization program.

Barton & Loguidice

2:00 - 2:15pm

2:15 - 4:00pm
Training Workshop: Dashboard Report Writing
Using dashboards within Sprocket provide users with graphical displays of summary, overview and trending information in an easy to understand format. With this training users will learn to create and manage dashboard pages, sections, charts and the underlying reports which drives the display of information shown on their individual Sprocket web sites.

Eric Westberg - Support Engineer, Dematic Sprocket

4:00 - 4:15pm
Closing Comments

6:30 - 11:00pm
Colorado Rockies Baseball Game/Dinner

Wednesday, September 18th

8:30 - 9:30am
Product Roadmap - Investing toward a Predictive Future
Development and expansion of Dematic Sprocket, as a core product of our Digital Solutions portfolio, is a critical part of our overall digitalization growth strategy. This presentation will describe the commitment and investment Dematic is making to develop a product that is more standardized, modularized, and integrated within the overall Dematic software ecosystem. Through this focus on equipment and software integration you will also understand our long term vision to deliver Predictive Maintenance capabilities.

Scott Chando - Product Owner, Dematic Sprocket
Raja Ramnarayan - Senior Director, Digital Software Solution COE

9:30 - 10:30am
Presentation: Leveraging Sprocket as a Reliability Program
Learn how reliability can assist in understanding and solving your business challenges. With a robust reliability program in place you will see increased profitability, reduce effort and labor, and highlight your lost opportunities with the correct KPI's in place. This presentation focuses on how to help your company view and measure maintenance, reliability, and ultimately asset management with guidance on how you can leverage Sprocket EAM/CMMS to develop and maintain a successful, best in class reliability program.

Jaron West - Account Rep, Dematic Sprocket

10:30 - 10:45am

10:45am - 12:15pm
Training Workshop: Inspections
Learn how to create basic inspections and turn an inspection into a dispatch action. After gaining an understanding on basic dispatch actions, we will expand upon that knowledge to learn how to build custom dispatch actions that will ask for information to be entered by users only when specific conditions on equipment or work orders have been met.

Mike Jones - Consulant, Dematic Sprocket

12:15 - 1:00pm
Lunch Break

1:00 - 2:30pm
Training Workshop: Security Management
Learn the fundamentals of hosted application security, how you can effectively utilize groups to establish role-based security, and take control of your users experience. Securing applications and data is paramount in today's world but Sprocket security can also help you take control of your users experience by reducing clutter, shortening training times, and ensuring consistent process flows.

Brett Webster - Director, Dematic Sprocket

2:30 - 2:45pm

2:45 - 4:00pm
Customer Panel / Q&A Session
4:00 - 4:15pm
Closing Comments
6:00 - 8:00pm

Thursday, September 19th

8:30 - 10:00am
Training Workshop: Warranty and Core
Are you tracking warranty credits or core charge costs? Often facility managers are highly attuned to the costs associated with spare parts consumption and labor; however, many facilities are leaving money on the table by not carefully managing parts and equipment warranty and core charges. Learn how to use Sprocket to keep track of warranty claims and core charges and save your organization money!

Brett Webster - Director, Dematic Sprocket

10:00 - 10:15am

10:15 - 12:00pm
Training Workshop: Inventory management best practices and Pick Orders
Successfully managing inventory requires a business process that aligns with the needs and resources of each business. Sprocket provides pick orders, kits, inventory checkout options that will help you to effectively manage your inventory. This session touches on different ways to leverage Sprocket to accommodate the different needs of managing and issuing inventory.

Trevor Rehm - Consultant, Dematic Sprocket

12:00 - 1:00pm
Lunch Break

1:00 - 2:30pm
Training Workshop: Lockout Tagout and Checklists
Lockout-Tag Out (LOTO) or lock and tag is a safety procedure used in industry and research settings to ensure that dangerous machines are properly shut off and not able to be started up again prior to the completion of maintenance or repair work. In this training session you will learn how to set up your lockout tag out forms, and add in your tasking, in a checklist attached to the LOTO. We will cover checklist types, lockout tagout device management, lockout tagout sources, and how all of these tie together for your LOTO process.

Trina Diehl - Consultant, Dematic Sprocket

2:30 - 3:00pm
Closing Comments
1396 Riverside Rd, Bigfork, MT, 59911