September 12 – 13, 2017, Park City, Utah

You are invited to attend the Dematic Sprocket User's Conference, Facilitate! Connect with fellow Dematic Sprocket users to share industry best practices, participate in hands-on training, view product demonstrations and learn more about the latest and greatest features to maximize system productivity and efficiency.

Register today and take advantage of this educational program focused on improving facility operations and performance.

Network With Peers
Enjoy industry specific breakout sessions and group discussions to learn more about other Dematic Sprocket Users in your industry.
Training & Education
Obtain additional training in the Dematic Sprocket application as well as learn new techniques to employ best practices in your operations.
Compelling Content
Featuring guest speakers, Dematic Sprocket experts, and a customer panel, Facilitate! Will deliver valuable knowledge to all participants.
Have Fun!
We love to work hard and play hard. Enjoy dinner, happy hour refreshments, socializing, and live music at the Conference Concert.


Westgate Park City

3000 Canyons Resort Drive, Park City, Utah, 84098, USA
TEL: 1-877-502-7058

All hotel reservations, cancellations or changes must be made directly through the Westgate Hotel. Please reference the group code "62-782" when making your hotel reservation.

Questions or more information regarding the Westgate Resort - contact


$550 (Prior to August 9, 2017)
$995 (On or after August 9, 2017)

Sheryl Crow Live In Concert!

Join us to experience Sheryl Crow, an American singer-songwriter, composer, multi-instrumentalist and actress.


Tuesday, September 12th.

8:00 - 9:00am

9:00 - 9:45am
Conference Welcome

Alex Ramirez - VP Software Sales, Dematic
Brett Webster - Director, Dematic Sprocket EAM

10:00 - 11:00am
Keynote: Mike Cowley, President, CE Maintenance Solutions
Building and Sustaining a Culture of Reliability
Mike's presentation will bring to light the importance of measuring the activities and performance of you organization. The actual measurements used in common performance measurements will cover everything from costs per square foot to reliability and life cycle cost of assets. Attendees will take away knowledge of prerequisites needed to ensure success as well as common pitfalls to guard against. At the conclusion the presentation will show examples of common scorecards and discuss their value and benefit to the organization.
11:00 - 11:45am
New Sprocket Features and Future Development
Don't miss this exciting peek at the new features and functions coming in Sprocket version 4.3 and Sprocket Mobile

Brett Webster - Director, Dematic Sprocket EAM

12:00 - 1:00pm
Lunch Break

1:00 - 1:45pm
Sprocket Inspection Module
This session will show users how to leverage inspections to track and trend key performance indicators that will allow you to become more predictive in you maintenance operations.

Jaron West - Consultant, Dematic Sprocket

Fleet Maintenance: Expanding Beyond Four Walls: Tom Mullins is a Sales Rep for Dematic
"Where is my truck?" Fleet management solutions have evolved from simple work order management systems. Today's fleet maintenance solutions incorporate telematic data and engine diagnostics to provide fleet managers with essential information to help them become much more proactive in their maintenance efforts.

Tom Mullins - Account Rep, Dematic Sprocket

2:00 - 2:45pm
Basic Report Writing
Learn basic report writing techniques for Sprocket users.

Jaron West - Consultant, Dematic Sprocket

IoT in Maintenance: The future of Maintenance
Today's CMMS systems are quickly evolving from standalone work order management and manual data input to faster and more efficient automated data acquisition. In this session we will discuss the value of automating your equipment and using Sprocket Alerts and Alarms module to move from reactive to proactive maintenance.

Brett Webster - Director, Dematic Sprocket EAM

3:00 - 3:45pm
Optimize PM Scheduling
Mike will discuss strategies to optimize and load balance your PM schedules to reduce overload and eliminate PM gaps in your maintenance operations.

Mike Jones - Consultant, Dematic Sprocket

Using Mobile
With the advent of new mobile devices and applications, there is no question that technology is reshaping the way maintenance is performed. In this session, you will learn how mobile maintenance can improve productivity and save money. We will also be demonstrating the newest features in the latest Sprocket Mobile App.

Brett Webster - Director, Dematic Sprocket EAM

4:00 - 4:15pm
Closing Comments

Brett Webster - Director, Dematic Sprocket EAM

6:00 - 7:45pm

Depart for Concert

8:15 - 9:30pm
Sheryl Crow Live In Concert
Sheryl Crow is an American singer-songwriter and actress and her music incorporates elements of pop, rock, folk, country and blues. She has sold more than 50 million albums worldwide and has garnered nine Grammy Awards (out of 32 nominations) from the National Academy of Recording Arts and Sciences. Join us for an entertaining evening under the stars and enjoy the musical stylings of Sheryl Crow.

Wednesday, September 13th.

8:00 - 9:00am

9:00 - 9:15am

Erica Schatte - Product Manager, Dematic

9:30 - 10:45am
Work Management – Using Action Logs to Automate Your Operations
Learn how to create and use action logs to automate your routine operations. Increase your wrench time and reduce computer time for your technicians.

Jaron West - Consultant, Dematic Sprocket

Asset Management Variations by Industry
You wouldn't purchase an expensive boat or a high-ticket car without planning for the ongoing maintenance and repair associated with it, would you? Unfortunately, that's precisely what many organizations do today when they invest in warehouse automation without developing a management strategy (or whole life insurance") for those investments. In this toolbox session, you'll learn how to pair Enterprise Asset Management and Managed Services with remote monitoring and alerting to develop a long-term ownership strategy for your critical automation.

Scott Chando - Software Specialist, Dematic

11:00am - 12:00pm
Sprocket Tips and Tricks
Learn quick tips and tricks in that can shorten the time and effort required to...

Jaron West - Consultant, Dematic Sprocket

Q&A with Sprocket Customer Panel
Q&A session with top industry leaders. Sprocket is an amazingly flexible CMMS. Hear how each one utilizes Sprocket to help them reduce cost and work more efficiently.
12:00 - 1:00pm
Lunch Break

1:00 - 1:45pm
Customer Feedback for Sprocket Development
Back by popular demand, this engaging session from last year’s conference provides users an opportunity to voice their opinion and offer suggestions that help drive new developments for Sprocket enhancements
2:00 - 2:30pm
Closing Comments

Brett Webster - Director, Dematic Sprocket EAM

1396 Riverside Rd, Bigfork, MT, 59911