From Implementation to Launch to Ongoing Support
From Implementation to Launch to Ongoing Support

Service Program

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Service Program

Dematic Sprocket is not just a software application — it is a complete maintenance solution. The Dematic team recognizes you cannot afford downtime for your assets and operations. Accordingly, we have created a service program that accounts for those needs, from implementation to launch to ongoing support.

The program starts at implementation. A Dematic consultant guides you through data collection and clean-up to validate data integrity. We work with you through site configurations and training throughout the process. After your site is up and running, Dematic is there for complete service support.

Automation, integration and the unified platform make this solution a game changer for us. The data is available in one place through an intuitive dashboard, providing insight into operations to help us improve and transition from reactive to proactive maintenance. I have one place, one platform, one view of my entire fleet.

Jack Hachmann
Manager - Commercial Assets
Washington Gas and Energy Systems (WGES)

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1396 Riverside Rd, Bigfork, MT, 59911