From Implementation to Launch to Ongoing Support
From Implementation to Launch to Ongoing Support

Service Program

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Service Program

Dematic Sprocket is not just a software application — it is a complete maintenance solution. The Dematic team recognizes you cannot afford downtime for your assets and operations. Accordingly, we have created a service program that accounts for those needs, from implementation to launch to ongoing support.

The program starts at implementation. A Dematic consultant guides you through data collection and clean-up to validate data integrity. We work with you through site configurations and training throughout the process. After your site is up and running, Dematic is there for complete service support.

After reviewing other offerings and contacting references, the value that Sprocket provided seemed unmatched. The flexibility and ease of integration were clear winners with Sprocket. It provides the level of detailed equipment tracking and work order management that we need now and looks to meet the foreseeable reporting needs in the future.

Adam Snyder
Product Manager
Swinerton Builders

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1396 Riverside Rd, Bigfork, MT, 59911